Privacy

1. Who we are

Sabalical Embodied Recovery™ is operated by PT PMA Urban Pulse Group and provides private medically supervised detox and early recovery programmes in Bali, Indonesia. Our admissions contact is admissions@sabalical.com. References to “we”, “us” or “Sabalical” in this policy refer to the Sabalical service and its operating entity, as applicable.

2. Information we collect

We collect information you provide when contacting us — including your name, contact details, and any health or personal information you choose to share during the enquiry and admissions process. We also collect standard website usage data through analytics tools.

3. How we use your information

Information you provide is used solely for the purpose of responding to your enquiry, conducting clinical assessments, and administering your programme if you proceed with us. Information is used and disclosed only for legitimate assessment, clinical, safety, programme, administrative or legally authorised purposes, with consent and need-to-know principles applied where appropriate.

4. Confidentiality

Client information is treated as confidential. Information may be shared with appropriately involved members of the care team where reasonably necessary, and with authorised third parties according to the client’s consent. Disclosure may also occur where permitted or required by law or necessary in an appropriate emergency or safety context.

5. Data storage and security

Your information is stored securely and accessed only by authorised Sabalical personnel directly involved in your care. We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, or disclosure.

6. Your rights

You have the right to request access to, correction of, or deletion of your personal information held by us at any time. To exercise these rights, contact us at admissions@sabalical.com.

7. Cookies

This website may use standard cookies for analytics purposes. No personally identifiable information is collected through cookies. You may disable cookies in your browser settings at any time.

8. Contact

For any privacy-related enquiries please contact us at admissions@sabalical.com.